SHIPPING INFO & POLICY

How long will it take to receive my order?

  • Fulfillment: Orders are typically fulfilled within 1-2 weeks.

  • Delivery Times:

    • USA: Standard delivery timelines vary based on your location.

    • Canada & UK: International delivery timeframes may vary and are subject to customs clearance delays.

Where will my order ship from?
All orders are fulfilled and shipped from our partner facility in the USA.

How do I track my order?
Once your order has shipped, you’ll receive an email with a tracking link. If you have any issues tracking your package, please contact us.

What if my order hasn’t arrived?
If your order is taking longer than expected, please follow these steps:

✔ Check your shipping confirmation email for any mistakes in the delivery address.

✔ Contact the shipping carrier for more information about your order.

✔ Check with neighbors or household members in case it was delivered to the wrong address.

If you still haven’t received your package 14 days after it has been shipped out, contact us with your order number, and we’ll look into it.

Incorrect Address Policy
If the shipping address provided at checkout was incorrect, we are unable to refund the order. You may place a new order with the corrected shipping address at your own expense.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once tracking shows them as delivered. If your package is missing, please check with your local carrier or file a claim with the shipping provider.

For any other questions, feel free to contact us.

CANCELATION POLICY

If you would like to cancel your order, please contact us within 24 hours of making your order. If your item has already shipped under 24 hours, we will not be able to cancel.

REFUNDS & EXCHANGE POLICY

We accept returns and exchanges of Ready to Ship items within 30 days of receiving your order. To be eligible, items must be unworn, unwashed, and in their original condition.

If you need to exchange an item for a different size or return it for a refund, please contact usfor authorization before sending your item back. Customers are responsible for return shipping costs unless the item is damaged or incorrect.

We do not accept returns or exchanges of Made to order items as they are Final Sale.

Damages & Issues

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

Be sure to provide:

• Photos of the item and any defects.
• Your order number.
• A brief description of the issue.

We’ll work quickly to resolve the problem.

Refunds
Refunds are available for returned items and damaged or incorrect items. Once we receive and inspect your return, we’ll process your refund to your original payment method. Please allow up to 10 business days for the refund to appear.

Exchanges
We do not offer exchanges for made to order items. If you received clothing that does not fit or was not to your satisfaction please contact us, and we may be able to offer a solution on a case by case basis.